Team Lead Commercial Operations Action 24-05-2024

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  2. Team Lead Commercial Operations Action 24-05-2024

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Language: English

Team lead CO

  • Reference code: 160981
  • Zwaagdijk-Oost , Perenmarkt 15

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Team lead CO


At Europe's fastest growing retailer, it's our Commercial Operations Administrators who enable the commercial departments and help drive the continuous launch of hundreds of new products that trigger millions of customers across Europe. And as Commercial Operations Team Lead at Action, you will be their enabler, building and coaching your team, while continuously optimizing processes regarding article information across our organization.

This is your daily action


As a team lead Commercial operations you and your team of 10 will make sure every department has the right information. The team has a crucial role entering, checking and maintaining article and contract data. You need to have an eye for detail to make sure the quality is guaranteed.

In addition, you will support your team members' personal and career development, identifying their needs for training and education. You will also take the lead in their annual assessments. Building their trust, inspiring them and contributing to their job satisfaction, you are your team's go-to-person. And you will secure the capacity and capabilities of your team as a whole, which means focussing on retention and maintaining low staff turnover, as well as initiating recruitment.

You will also identify and implement opportunities to streamline and optimise processes, procedures and systems. As your proposed changes may affect other departments you'll be working closely with other team leads and managers to ensure alignment, efficiency and effectivity. Joining our tight-knit team, you'll be fostering the open and supportive atmosphere of your team, in which we bounce off ideas and participate in social activities. And you don't just help your team evolve, you yourself will get all the support you need to grow and develop.

Meet your team


Hi! We are Commercial Support & Product Data Management, the supporting department behind Action's success. What does our support cover? That's an area almost too great to sum up; it's so versatile! In short, we accompany the journey every item goes through before it reaches the store, from purchase support and order confirmation to import from Asia to the very last physical check in the Netherlands. We do this very accurately, for at least 200 new items per week. We are also the gatekeeper who ensures that all product data are correct and that our systems process them optimally, the point of contact for suppliers and customs and the library manager, where we keep one sample of each article for a certain period of time. We do all this - and more - with a professional and collaborative team that is as diverse and exciting as the work itself. A welcoming place to develop your talents as a new colleague!

Curious about your new team members? and Sjoukje can't wait to work with you!

This is you


You thrive on identifying and resolving people's challenges, and helping them grow. Not just by coaching and supporting them, but also by optimizing processes and methods with the least possible complexity. And you embrace the wider perspective, liaising with internal stakeholders to continuously improve the performance of your team and the organization as a whole. Meeting time-sensitive deadlines, you work accurately, take pragmatic decisions and take ownership of your area of responsibility. Harnessing your communication and stakeholder management skills, you inspire and convince your team and your team's internal stakeholders of your approach and proposed improvements.

In addition you have:

  • A bachelor's degree or ability in a relevant subject, which may be related to commerce or e.g. HR.
  • Extensive experience in a relevant role, such as an commercial role.
  • A thorough understanding of processes and the related administrative support processes.
  • Experience with Microsoft Excel, PowerPoint, Word and Outlook.
  • A good command of written and spoken English and Dutch, as you'll be working with international and Dutch colleagues at our headquarters in Zwaagdijk in the province of North Holland.

What we offer


Surprisingly more! From our bustling home base in the Netherlands, you'll have an impact on the whole of Europe. The counter now stands at more than 2,000 stores in 10 countries and millions of smiles from our customers. And we have big growth ambitions. For Action and for you. Because our growth means that you can always take new steps. A different job, an interesting innovation project, new skills: as a professional you can develop without limits. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost consciousness and respect.

Did you know that you can also count on us for:

  • A market-based salary based on a 38-hour work week
  • 24 days of holiday and the option to buy 5 extra days (based on 38 hours per week)
  • Flexible working hours
  • 15% staff discount on your purchases at Action
  • A good pension scheme, collective health insurance and travel expenses allowance (Zwaagdijk-Oost is traffic jam-free and only 30 minutes by car from Amsterdam).

If you only know Action from the stores, a world will open up for you when you join us.

Vacature eisen

onbekend

 

FunctietitelTeamleider Sales
Indicatie salaris (min – max]onbekend – onbekend
OpleidingsniveauHBO
Aantal uren (min – max)38 – 38
Contactgegevensonbekend , onbekend onbekend
Type contractVast
BrancheDetailhandel
LocatieZwaagdijk-Oost, Noord-Holland,Nederland
Soliciteer directhttps://nl.action.jobs/en/jobs/team-lead-co-e49029

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